At Zarrar Holidays, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in connection with our pilgrimage travel services.
Information We Collect
We collect personal information you provide when requesting a quote, making a booking, or contacting us. This includes your full name, passport details, contact number, email address, travel preferences, and any special requirements such as medical or dietary needs. We may also collect information automatically through cookies when you browse our website.
How We Use Your Information
Your information is used solely to process your pilgrimage booking, communicate updates regarding your journey, provide concierge support, comply with Saudi Arabian visa and Ministry of Hajj & Umrah requirements, and improve our services. We do not use your data for unsolicited marketing without your consent.
Data Sharing
We share your personal data only with third parties essential to fulfilling your booking: airlines, hotels, ground transportation providers, and the Saudi Arabian authorities for visa processing. All third parties are bound by confidentiality agreements and applicable data protection laws. We do not sell your data to any party.
Data Security
We implement industry-standard security measures including encrypted communications and secure data storage to protect your personal information from unauthorised access, disclosure, or loss. Our staff are trained in data handling best practices.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at info@zarrarholidays.com. We will respond within 30 days. You may also withdraw consent for marketing communications at any time.
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, certain features of the site may not function as intended. We do not use cookies to collect personally identifiable information without your consent.
Changes to This Policy
Zarrar Holidays reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@zarrarholidays.com, or call +92 302 0888878 (Pakistan) or +1 (301) 985-2177 (USA).